Pennsylvania experienced a statewide 911 outage on Friday, affecting emergency call services across multiple counties. The issue is believed to have been caused by an IT problem with a third-party contractor associated with the Pennsylvania Emergency Management Agency (PEMA). The outage began around 2 p.m., with reports of intermittent failures in 911 connectivity. Some calls were dropped, while others connected without providing location or caller ID information to dispatchers. PEMA claims the cause was an issue with the state’s “Next Gen 911” system, managed by a third-party provider. Pennsylvania Emergency Management Director Randy Padfield said during a press conference on Friday night, “This was originally detected with calls going into Delaware County 911 center. The next Gen 911 service provider immediately notified our 911 team…
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